What's included

    1. How to use this playbook

    1. First Quarter - Overview

    2. 1. Define a clear goal for your program

    3. 2. Develop relationships with stakeholder teams

    4. 3. Identify who has the data to measure the goal

    5. 4. Conduct a needs analysis of your learners

    6. 5. Create a briefing deck on your program

    7. 6. Define your budget & headcount needs

    8. 7. Get a Product Marketing briefing

    9. 8. Map the content that needs to be created

    1. Second Quarter - Overview

    2. 1. Create a backlog

    3. 2. Set Up a SME council

    4. 3. Storyboard your priority content

    5. 4. Define the resources needed to achieve your 1st year goals

    6. 5. Begin hiring process

    7. 6. Build MVPs of your first content

    8. 7. Setup a content governance plan

    1. Third Quarter - Overview

    2. 1. Brief Marketing & begin development of a Go-To-Market plan

    3. 2. Brief Sales Enablement team & begin planning

    4. 3. Brief Success and Support teams

    5. 4. Create presentations & FAQs

    6. 5. Setup & test integrations

    7. 6. Create & design initial reports

    8. 7. Build your training content for launch

    9. 8. Design & test user experience

    10. 9. Get Beta user feedback

    1. Forth Quarter - Overview

    2. 1. Beta/soft launch

    3. 2. GA Launch

    4. 3. Review initial results

About this course

  • Free

Contributing Learning Advisors

Julia Singer

Learning Advisor

I am a passionate educator with specialties in adult and online education. In my current role as Manager, Customer Education, I create engaging, interactive and scalable learning opportunities for a group of diverse learners. Building new professional relationships comes easy to me due to my naturally warm and friendly disposition. I am proactive, forward-thinking and a flexible worker who can confidently manage numerous projects within varied time frames. I have exceptional verbal and written communication skills, allowing me to collaborate effortlessly with my fellow team members.

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